Help Center

Yes. GBpass uses AES-256 encryption — the same security standard used by banks and the military. All your data is encrypted locally on your device, and only you can access it.

Yes. You can access your account from any smartphone as long as you log in with the correct account and authentication. There is no limit on the number of devices.

The master password is the only key to unlock your data. For security reasons, we do not store your master password and cannot recover it for you. Please keep it somewhere safe.

We offer a guest mode with limited features that stores data only on your device without cloud sync. A 14-day free trial is also available for the full Personal plan. See our Pricing page for details.

As long as you log back in with the same account and cloud sync is enabled, all your data will be restored from the cloud. Make sure sync is complete before switching devices. Note: This only applies to trial and paid users.

Yes. Besides passwords, you can also store personal notes, credit card details, bank account information, identity data, and other important files — all securely encrypted.

Yes. GBpass includes a password generator that creates random, strong passwords. You can choose the length and character types to match any site's requirements.

Yes. You can securely share specific items with other GBpass users. Shared data is end-to-end encrypted, so recipients cannot view the raw content outside of the app.

You can email support@gbpass.net or use the Contact Us form. We aim to respond within 24 hours.

You can export your data at any time through your account settings. Data can be exported in encrypted or CSV format, depending on your preference.

If you delete your account, all your data will be permanently removed from our servers after a security verification process. This action cannot be undone.

Not always. You can access previously synced passwords offline. However, an internet connection is required for automatic backup and syncing data across devices.

Yes. GBpass supports fingerprint and Face ID login on compatible devices. You can enable biometric authentication in your security settings.

Storage is based on space used. Each user on the Personal plan gets 2 GB of storage for passwords and files — enough for thousands of entries.

No. As long as you use the same account and have cloud backup enabled, you can reinstall the app and log back in without losing any data.

Go to Settings › Change Master Password. You will need to enter your current master password to confirm the change.

For security, your session will automatically lock after 5 minutes of inactivity. You can adjust the session timeout duration in your settings.

Yes. Deleted items go to the trash bin and remain there for 30 days before being permanently removed. You can restore them at any time during that window.

Yes. GBpass supports autofill for mobile apps including social media, banking, and more. Simply enable the autofill permission in your device's accessibility settings.

Your existing data stays secure. However, we strongly recommend keeping the app updated, as updates often include important security patches and new features.

Yes. Guest mode lets you use the app offline with data stored only on your device. Cloud backup and sync are not available in this mode.

Your privacy is our priority. We never access, read, or sell your data. All information is encrypted on your device before being stored — our servers only ever hold encrypted blobs we cannot read.

The Autofill feature automatically fills in your username and password in apps or websites. Enable it by going to your device's Settings › Accessibility › Autofill Service and selecting GBpass.